When you break down, the usual process is to use your mobile phone or the roadside SOS phones to telephone for assistance. We understand that this is not always possible, especially for those who are deaf or hard of hearing.
Some of our assistance providers offer a text response service for those customers who need it, meaning that whatever happens you can simply send a text to a dedicated emergency number which is monitored 24 hours a day, and receive a response within a few minutes.
If you have any queries about the providers or the cover available on our website, please don't hesitate to Contact Us, we will usually reply to your query within 1 working day.
Unfortunately, our current range of providers are unable to offer this service.
