How to Contact Us

FAQs

If you have a question, each of our product pages comes with a comprehensive FAQs section where you can find the answer to most common queries.

Live Chat

For general queries regarding new quotes or active policies with us please use our Live Chat facility by clicking the ‘Support’ icon at the bottom right hand corner of your screen.

Our skilled agents are logged in to help you between 08:30 and 17:30 Monday to Friday. We cannot process adjustments or cancellations via live chat – please send these through the online form.

Outside our normal business hours we will not be available on live chat, but it’s ok! Simply complete the online form to the right for anything you need.

Online Form

For any policy changes or cancellations please complete the form below and we'll be in contact as soon as possible. We always aim to answer all queries within two working days.

Can I phone?

Using our live chat and online form are the best ways to get in touch with us. We like to keep our premiums as competitive as possible and one of the ways we do this is by not having a large call centre. Instead, we encourage all our customers to contact us online and we will respond to your query via email as quickly as we can.